Privacy Policy

Effective Date: September 30, 2026

Olive Mae Designs respects your privacy and is committed to protecting the personal information you provide when using our website, submitting an order or registration form, purchasing a product or service, or communicating with us.

We may collect information you voluntarily provide, including:

• Name
• Email address
• Mobile phone number
• Order information
• Personalization selections
• Event or service information
• Information submitted through website forms
• Communications you send to Olive Mae Designs

We may also collect limited technical information related to your use of our website, such as browser type, device information, and general website activity.

We may use the information we collect to:

• Process and manage orders
• Provide personalization services
• Send order confirmations
• Provide order status updates
• Notify customers when personalized items are ready for pickup
• Send order completion notifications
• Respond to customer questions or support requests
• Maintain transaction and consent records
• Improve our website, services, and customer experience

Customers may voluntarily provide their mobile phone number and opt in to receive SMS communications from Olive Mae Designs.

For our sunglasses personalization service, SMS messages may include:

• Sunglasses personalization order confirmations
• Order status updates
• Pickup notifications
• Order completion messages

Message frequency varies. Message and data rates may apply.

Customers may reply STOP at any time to opt out of SMS communications or reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

Mobile information will not be sold, rented, shared, or provided to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

Service providers that help Olive Mae Designs operate its messaging or technology services may process information only as necessary to provide those services on our behalf and may not use SMS consent information for their own marketing or promotional purposes.

Olive Mae Designs does not sell or rent personal information.

We may use trusted service providers to assist with functions such as website hosting, payment processing, order management, and communications. These providers are permitted to process information only as necessary to provide services on our behalf.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, or business.

SMS opt-in information and consent are not shared with third parties or affiliates for marketing or promotional purposes.

Olive Mae Designs takes reasonable administrative and technical measures to protect personal information submitted through our website.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

You may contact Olive Mae Designs to request corrections or updates to personal information you have provided.

For SMS communications:

• Reply STOP to opt out.
• Reply HELP for assistance.

If you opt out of SMS messages, you will no longer receive SMS communications unless you later opt in again.

Our website may use third-party services for functions such as hosting, payments, order management, or communications.

These providers may process information only as necessary to perform services on behalf of Olive Mae Designs and are subject to their own privacy and security practices.

Olive Mae Designs does not knowingly collect personal information directly from children under 13 without appropriate authorization from a parent or legal guardian.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

For questions regarding this Privacy Policy or how your information is handled, contact:

Olive Mae Designs
Tallahassee, Florida
Email: info@olivemaedesigns.com